Horchata is a rich and creamy plant based drink made with tiger nuts.
Yes our Coffee Horchata range contains caffeine.
We use Colombian Arabica coffee beans.
Shake gently. Serve chilled. Consume on the day of opening.
Store in a cool place. Keep out of direct sunlight.
Yes, our boxes and cans are recyclable.
We accept credit card and debit card which is securely processed via Stripe. We do not store or manage any of your card details, this information is handled by Stripe.
For larger orders that cannot be processed by credit card, please contact us for direct invoicing via bank transfer.
Login to your dashboard and navigate to the payments section to update your credit or debit card details.
Still have questions? please email [email protected] and we’ll do our best to help.
Shipping is free for all orders over £20.00 and £2.99 on all orders under £20.00.
Gretel & Belle ships within the UK. We ship via Royal Mail and aim to deliver your drink orders within 3 to 5 working days. Currently we do not offer international shipping.
If your order is shipping to an incorrect address, please email [email protected] as soon as possible.
All of our products are non-refundable. If you are not satisfied with an order or have any questions regarding your delivery, please email [email protected] within 15 days of receipt and we’ll do our best to help.
A Gretel & Belle subscription allows you to receive our horchata at a consistent frequency of your choosing. This way, you never run out of horchata!
Please note that you are not obligated to subscribe to Gretel & Belle when making a purchase. By default, you are not subscribed to Gretel & Belle.
Still have questions? please email [email protected] and we’ll do our best to help.
Yes, you will receive 10% off from the third subscription delivery onwards.
Login to your account and navigate to the subscription page to amend or cancel your subscription.
The date specified on your subscription page will indicate when we will charge your card.
Yes, login to your account and navigate to the subscription page to pause your delivery.
Alternatively, please email [email protected] and we’ll do our best to help.
Horchata is a rich and creamy plant based drink made with tiger nuts.
Yes our Coffee Horchata range contains caffeine.
We use Colombian Arabica coffee beans.
Shake gently. Serve chilled. Consume on the day of opening.
Store in a cool place. Keep out of direct sunlight.
Yes, our boxes and cans are recyclable.
We accept credit card and debit card which is securely processed via Stripe. We do not store or manage any of your card details, this information is handled by Stripe.
For larger orders that cannot be processed by credit card, please contact us for direct invoicing via bank transfer.
Login to your dashboard and navigate to the payments section to update your credit or debit card details.
Still have questions? please email [email protected] and we’ll do our best to help.
Shipping is free for all orders over £20.00 and £2.99 on all orders under £20.00.
Gretel & Belle ships within the UK. We ship via Royal Mail and aim to deliver your drink orders within 3 to 5 working days. Currently we do not offer international shipping.
If your order is shipping to an incorrect address, please email [email protected] as soon as possible.
All of our products are non-refundable. If you are not satisfied with an order or have any questions regarding your delivery, please email [email protected] within 15 days of receipt and we’ll do our best to help.
A Gretel & Belle subscription allows you to receive our horchata at a consistent frequency of your choosing. This way, you never run out of horchata!
Please note that you are not obligated to subscribe to Gretel & Belle when making a purchase. By default, you are not subscribed to Gretel & Belle.
Still have questions? please email [email protected] and we’ll do our best to help.
Yes, you will receive 10% off from the third subscription delivery onwards.
Login to your account and navigate to the subscription page to amend or cancel your subscription.
The date specified on your subscription page will indicate when we will charge your card.
Yes, login to your account and navigate to the subscription page to pause your delivery.
Alternatively, please email [email protected] and we’ll do our best to help.